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All notices to you will be sent to the physical address or the e-mail address provided by yourself upon purchase of the Marketplace Product Notice will be deemed received and properly served twenty-four (24) hours after an electronic communication (including e-mail) is sent, or three five (35) days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an electronic communication, that such e-mail was sent to the specified e-mail address of the addressee.
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When you purchase an app from the Marketplace or generate a trial license, Atlassian provides us with a technical contact with certain personal information that can be used to reach you. In most cases, this information contains your full name, your company name and the email address you provided upon generating the license.
By purchasing a product from IT KOBE, you grant us the right to include your organisation as a customer in promotional material, including your organisation logo. You can deny this right at any time by submitting a written request via email to
support@itkobeitkobe.atlassiancontact@gmail.netcom
Payments and billings
Depending on your choice, for Marketplace Product you shall pay for the ensured License one of the following methods:
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At IT KOBE we follow Atlassian End of Life policy. It means that our Marketplace Product will support all versions of Jira, Jira Core, Jira Software, Jira Service Management , and Confluence that have been released within the last two years. Earlier versions have reached End of Life and are unsupported.
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Only unexpired licenses of the Marketplace Product are supported.
Only the most recent Marketplace Product version available on Atlassian Marketplace is supported. Please upgrade before contacting support.
The Marketplace Product version you are using must be compatible with the version of the Atlassian parent-product (Jira, Confluence, etc.) as indicated in the Marketplace listing.
The version of your Jira, Confluence, or other Atlassian parent-product of the Marketplace Product has not yet entered its Atlassian End of Life policy.